Privacy policy

Last updated: August 29, 2026

Bramble & Kin operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Bramble & Kin is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

## Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

- **Contact details** including your name, address, billing address, shipping address, phone number and email address.
- **Financial information** including payment information, transaction details, form of payment and payment confirmation.
- **Account information** where applicable, including your username, password, preferences and settings.
- **Transaction information** including the items you view, put in your cart, purchase, return, exchange or cancel, and your past transactions.
- **Communications with us** including information you provide when contacting us, for example when sending a customer support enquiry.
- **Device information** including information about your device, browser or network connection, your IP address and other unique identifiers.
- **Usage information** including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

## Personal Information Sources

We may collect personal information from the following sources:

- **Directly from you**, including when you visit or use the Services, make a purchase, communicate with us or otherwise provide us with your personal information.
- **Automatically through the Services**, including from your device when you use our Services or visit our website, and through the use of cookies and similar technologies.
- **From our service providers**, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- **From our partners or other third parties.**

## How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

- **Provide, Tailor and Improve the Services.** We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfil orders, remember your preferences and items you are interested in, send notifications related to your order or account where applicable, process purchases, returns, exchanges or other transactions, arrange shipping, facilitate returns and exchanges, and improve your shopping experience.
- **Marketing and Advertising.** Where applicable, we may use your personal information for marketing and promotional purposes, such as sending marketing or promotional communications by email and showing you online advertisements for our products or Services. You can unsubscribe from marketing emails at any time.
- **Security and Fraud Prevention.** We use your personal information to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe or malicious activity, and secure our Services.
- **Communicating with You.** We use your personal information to provide customer support, respond to enquiries, provide effective Services and maintain our business relationship with you.
- **Legal Reasons.** We may use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies, and to enforce or investigate potential violations of our terms or policies.

## How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

- With Shopify, vendors and other third parties who perform services on our behalf, such as payment processing, IT services, data analytics, fulfilment and shipping.
- With business and marketing partners where required to provide marketing services and advertising.
- When you direct, request or otherwise consent to our disclosure of certain information to third parties, such as where necessary to ship your products.
- In connection with a business transaction or where necessary to comply with applicable legal obligations, enforce our terms or policies, or protect our rights and the rights of our customers or others.

## Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, where necessary to provide and improve the Services.

In addition, to help protect, grow and improve our business, we may use certain Shopify features that incorporate data and information obtained from your interactions with our store, along with other merchants and Shopify.

In these circumstances, Shopify may be responsible for the processing of your personal information, including responding to requests to exercise your rights over the use of your personal information for these purposes.

You can find further information in Shopify's Consumer Privacy Policy and through the Shopify Privacy Portal.

## Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties.

If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of information found on those sites.

Information you provide on public or semi-public platforms, including third-party social networking platforms, may also be viewable by other users of those platforms.

Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or their owners or operators.

## Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age, as those terms are defined in applicable law.

## Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security.

In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, including whether we need the information to provide the Services, fulfil orders, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

## Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

- **Right to Access.** You may have the right to request access to personal information that we hold about you.
- **Right to Delete.** You may have the right to request that we delete personal information we maintain about you.
- **Right to Correct.** You may have the right to request that we correct inaccurate personal information we maintain about you.
- **Right of Portability.** You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and subject to applicable exceptions.
- **Managing Communication Preferences.** We may send you promotional emails where you have chosen to receive them. You may opt out at any time using the unsubscribe option displayed in our emails. If you opt out, we may still send non-promotional communications, such as those relating to an order you have made.

### UK and European Economic Area

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by applicable law, you may also have the following rights:

- **Objection to Processing and Restriction of Processing.** You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
- **Withdrawal of Consent.** Where we rely on consent to process your personal information, you have the right to withdraw your consent. Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.

You may exercise any of these rights by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process a request, as permitted or required under applicable law.

We will respond to requests within the timeframes required by applicable law.

## Complaints

If you have a complaint about how we process your personal information, please contact us using the details provided below.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner's Office (ICO).

## International Transfers

We and our service providers may transfer, store and process your personal information outside the country in which you live.

Where personal information is transferred outside the United Kingdom or European Economic Area, appropriate safeguards will be used where required by applicable data protection law.

## Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.

We will post the revised Privacy Policy on this website and update the "Last updated" date where appropriate.

## Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact:

**Bramble & Kin**  
Email: **brambleandkin@gmail.com**

For the purposes of applicable data protection laws, Bramble & Kin is the data controller of your personal information.